How We Work
To schedule appliance repair service, request a professional appliance repair diagnosis, or for any general questions, you can call our office or click on the blue button to the right and submit our online service request form.
At Swifty Appliance Repair, we work for our customers. Customer service, integrity and “Affordable Repairs On Time” are all foundation elements of how we do business and a key factor to our success. Our professional technicians are all highly trained employees and have been background-checked and drug-tested prior to employment. Swifty employees are also fully insured, bonded, uniformed, and very friendly.
As an appliance repair business, we know that your clock has been ticking from the moment you realized you needed help. Your time is valuable… and we know it. In order to make your appliance repair experience as smooth and enjoyable as possible, we consistently follow this process:
Easy flat rate pricing.
Depending on the repair you need, other places may charge you a steep service charge, sky-high hourly rate or a combination of different named fees, but not at Swifty Appliance Repair.
We offer flat rate pricing so you’ll always know the total repair charge, prior to any work being done. Swifty also offers the most affordable service charge in Indiana – only $69 for our highly trained, fully insured, bonded, and uniformed technicians to come out and diagnose your issue. Once the appliance has been professionally diagnosed, any parts needed, tax, and flat rate labor cost to repair the appliance will be discussed and your technician will get to work. Swifty repairs are priced by the job, not the hour.
If, for some reason, we are not able to repair the appliance or you choose not to have the appliance fixed at this time, your only obligation is the $69 service charge for the diagnosis.
If a customer would choose to have a second opinion, our service charge of $69 is guaranteed for 30 days. This means that if the customer calls us back for the initially quoted service to be completed within the 30 days, the service charge is waived and the only obligation to the customer would be the originally quoted repair cost that included any parts, tax and flat rate labor.
Swifty technicians are there to properly diagnose and repair your appliance on the first visit, so your life can get back to normal!
Your service call will always be expedited once an appointment has been set.
It’s never fun to take time out of your work schedule or personal life to sit around and wait for a technician to arrive. It’s even worse if the technician doesn’t even show up. It’s most likely that we have a technician standing by in your area to accommodate your service request on the day that it’s made. At Swifty, we will always provide you with a two-hour window of time that our technicians will arrive. That way, you know what to expect and won’t have to make inconvenient changes to your schedule.
Our trucks are fully stocked with parts.
Another inconvenient truth of any repair business is that if they don’t have the right parts, you won’t be getting your repairs completed that day. We aim to banish this problem by showing up at your door with a truck fully stocked with the most common parts for all makes and models of household appliances. Our goal is to have your appliance fixed on the first visit for your convenience. If we don’t have your part, you can know that our great relationships with our parts suppliers will ensure that you have your appliance repaired and working as soon as possible. Additionally, we offer a 3 Year Parts Warranty on all parts that we supply and install – making it the longest parts warranty in Indy.
30 Day Quote Warranty
from the day of service charge
90 Day Labor Warranty
starting on the day of installation
3 Year Parts Warranty
warranty valid on parts that we supply and install. 90 days for commercial applications.
Swifty Appliance Repair is dedicated to getting your appliances repaired and working on the first visit in a swift, cost-effective and efficient manner. If we can help you out in any way, we’ll do it!